Loading GST Billing Software
header image

Free Download License Management Software

Erachana Line

SuRaksha CRM is a License Management and CRM application to track user registrations, product licenses and Customer Relationship Management Tasks.


Suraksha CRM

SuRaksha CRM helps you to track registrations, product downloads, and manage your product licenses by keeping track of the license details like for which product the license was issued, the type of license issued, license issue date and expiry date, and renewal dates.

SuRaksha CRM also helps in effective and seamless customer relationship management. When users register into your website, you can track their details. Using SuRaksha CRM, you can track all the users who have downloaded your software products. You can follow up with them and guide them about your products and encourage them to purchase commercial license. The emailing feature helps in sending emails to customers about products, product quotations, or reminders about license expiry.


SuRaksha CRM is a wonderful solution for companies to manage their customer and business relationships, gather present and historical software product download information, automate manual business communication process and follow-ups and thus communicate with prospective and existing customers on time. Business productivity can be increased by improving the marketing and sales by effective follow up of leads.


Using SuRaksha CRM, follow up of leads is very easy with the useful Follow-up search feature. With the help of this feature, you can easily prioritize follow ups, get information on follow up history and deal with such communication in a smooth manner.


SuRaksha CRM is useful for software product development companies to monitor registration and product downloads, issue licenses of different types, and manage customer follow-ups.



Features

  • • Track New User Registrations
  • • Track Product Downloads
  • • Track Customer Licenses
  • • Issue License Renewals
  • • Track Customer Follow-ups and Follow-up History

Help Index

Sl. No

Topic

1

Introduction to Suraksha

2

Installation and Configuring the Database

3

Creating Masters in Suraksha

   3.1

   Enter Products in Product Master

   3.2

   Generate New Cards in Card Master

   3.3

   Enter Sources of Prospective Customers in Initiated Master

    3.4

   Enter Types of Licenses in License Master

   3.5

    Enter Customer Sources in Source Master

   3.6

    Enter Card Status in Status Master

   3.7

    Enter Activities in Activity Master

   3.8

   Enter Activity Status in Activity Status Master

   3.9

    Enter Dealer Names in Dealer Master

4

Issue Customer Licenses and Follow up Customers

    4.1

    View/Enter Customer Details

    4.2

    ViewCustomer History

    4.3

    Enter Customer Bills

    4.4

    Follow up Customers

    4.5

    Follow up Search

5

Send Emails

    5.1

    Configure Server and Email Id

    5.2

    Create Email Templates

    5.3

Send Emails

6

View Reports

    6.1

    Follow up Search

    6.2

    Bill Search

    6.3

    Download Search

    6.4

    Card Search

    6.5

    Licence Search

    6.6

    Comments Search

7

Dashboard



SuRaksha CRM Release Notes


Version 1.0.0.0 New Release

08/06/2018

1. Allows users to track new registrations

2. Allows users to track product downloads

3. Allows users to track customer licenses

4. Allows users to issue license renewals

5. Allows users to do customer Follow ups